Last updated: February 2026
This cookie policy explains how Tradeaze Ltd ("Tradeaze", "we", "us", "our") uses cookies and similar technologies on the Tradeaze booking platform. It should be read alongside our privacy policy.
Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and understand how you use it. We also use browser storage (localStorage and sessionStorage), which works similarly but is stored only in your browser.
We group cookies and similar technologies into the following categories.
These are essential for the application to function. They do not track you or collect personal data beyond what is needed for authentication and security. You cannot opt out of these.
| Name | Vendor | Purpose | Duration | Storage type |
|---|---|---|---|---|
| Authentication cookies | Tradeaze | Keeps you signed in and maintains your session | Session to 30 days | Cookie |
| CSRF token | Tradeaze | Protects against cross-site request forgery | Session | Cookie |
These help us understand how users interact with the application so we can improve it. Analytics data is pseudonymised.
| Name | Vendor | Purpose | Duration | Storage type |
|---|---|---|---|---|
ph_* cookies | PostHog | Anonymous analytics: page views, sessions, feature usage | Up to 1 year | Cookie |
ph_* keys | PostHog | Stores anonymous distinct ID and session information | Persistent | localStorage |
PostHog analytics data is pseudonymised and hosted in the EU (eu.posthog.com).
These support optional features such as live chat and customer support.
| Name | Vendor | Purpose | Duration | Storage type |
|---|---|---|---|---|
intercom-* cookies | Intercom | Live chat widget state, session, and user identity | Session to 1 year | Cookie |
intercom-* keys | Intercom | Stores chat history and widget preferences | Persistent | localStorage |
Most browsers allow you to block or delete cookies through their settings. Note that blocking strictly necessary cookies will prevent you from using the application.
You can manage your cookie preferences through the application settings.
We may update this cookie policy from time to time. The "Last updated" date at the top indicates when it was most recently revised.
If you have questions about our use of cookies, contact us at: