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Cookie Policy

Last updated: February 2026

1. About this policy

This cookie policy explains how Tradeaze Ltd ("Tradeaze", "we", "us", "our") uses cookies and similar technologies on our marketing website at tradeaze.uk. It should be read alongside our privacy policy.

2. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and understand how you use it. We also use browser storage (localStorage and sessionStorage), which works similarly but is stored only in your browser.

3. How we use cookies

We group cookies and similar technologies into the following categories.

Strictly necessary

These are essential for the website to function and to deliver the page you requested. They do not track you or collect personal data. You cannot opt out of these.

NameVendorPurposeDurationStorage type
cookie-consentTradeazeStores your cookie consent preferencePersistent (until cleared)localStorage
intro-storageTradeazeEnsures the website intro loads correctly on first visit and does not replay during navigationSessionsessionStorage

Analytics

These help us understand how visitors use the website so we can improve it. They are only set if you accept cookies via our consent banner.

NameVendorPurposeDurationStorage type
ph_* cookiesPostHogAnonymous analytics: page views, sessions, feature usageUp to 1 yearCookie
ph_* keysPostHogStores anonymous distinct ID and session informationPersistentlocalStorage

PostHog analytics data is pseudonymised and hosted in the EU (eu.posthog.com).

Functional

These support optional features such as live chat. They are only set if you accept cookies via our consent banner.

NameVendorPurposeDurationStorage type
intercom-* cookiesIntercomLive chat widget state, session, and user identitySession to 1 yearCookie
intercom-* keysIntercomStores chat history and widget preferencesPersistentlocalStorage

4. How to manage cookies

Our consent banner

When you first visit our website, a consent banner asks you to accept or decline non-essential cookies. If you decline, only strictly necessary cookies are used.

Changing your preferences

You can change your cookie preferences at any time by clicking "Cookie Preferences" in the website footer. This will re-open the consent banner.

Browser settings

Most browsers allow you to block or delete cookies through their settings. Note that blocking strictly necessary cookies may affect website functionality.

5. Changes to this policy

We may update this cookie policy from time to time. The "Last updated" date at the top indicates when it was most recently revised.

6. Contact us

If you have questions about our use of cookies, contact us at:

  • Email: privacy@tradeaze.uk
  • Post: Privacy Team, Tradeaze Ltd, Flat 3 Cavell Court, 3 Dog Kennel Hill, London, England, SE22 8FB
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