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Tradeaze
Solutions · By use case · Mis-picks & re-deliveries

Wrong item, wrong address? Put it right today.

When an order goes out wrong, the customer shouldn't wait for tomorrow's run. Send the right goods out the same day and keep the account.

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How it works

Fix it before the customer chases.

  1. Step 01Book the replacement
    Same site, right goods, Priority if it's urgent.
  2. Step 02Collect the wrong item too
    Book a collection from the site. Same proof.
  3. Step 03Proof it's sorted
    Photo and signature for the record.
Why it matters

One mistake shouldn't cost the customer.

Mis-picks and wrong addresses happen on busy days. Putting it right the same day is what customers remember.

A boxed delivery signed for at the customer's door
FAQs

Questions about mis-picks & re-deliveries.

Anything else, use the chat in the corner or call 020 3137 7249.

Yes. Book a collection from the site and it comes back with a photo at pickup.

Need it there today?
TRADEAZE
IT.
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