Adding PO numbers so your invoices match

Every order needs a PO

Purchase Order Reference is required in the Booking Information section of every order. It's how your finance team matches our invoice to the order in your own system.

If your POs always start the same way, add a purchase order prefix in Settings (your booking account, Account tab, Edit). It's added to the PO field on every new order.

Put in the wrong PO?

• Before a driver is assigned: open the order, choose Edit, and change the PO in Booking Information.
• After that: chat with us with the old and correct PO numbers, and we'll update it.

Tips that save your finance team time

• Use the PO from your own system, exactly as it's written there.
• Fill in Booked By with a real name, so finance knows who to ask about an order.
• If your head office needs something specific on invoices, such as a supplier code, tell us and we'll set it up on your account.

Invoice questions

Invoices go to the invoicing email on your account. If an invoice doesn't match, or you don't recognise an order, chat with us with the PO number and we'll look into it.